Understand the Process
Understand the Process
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adversarial process
Right now, customers might have a specific idea or category of vehicle they want to purchase and set payment in their head. That type of customer will spend a bunch of time searching for a specific car or truck and get an idea stuck in their head about the type of payment they want. This creates what we call the “adversarial process”. The adversarial process is built around getting more money out of a customer than they expect for a typical dealership. We want to listen (interview if you will) and understand what you want and need out of your new car or truck and match it to fit your budget. Most dealers LIKE IT when you pick a specific vehicle because then you will probably have to go outside of your budget to get that vehicle!
Car buying is the second-largest purchase most people will typically make outside of buying a home. We understand that it can be stressful. We have years of experience understanding that process and have worked to remove those parts of buying a car or truck to make it a solution process instead of an adversarial process!


A New Way
Here at Mission Motors, we’re here for you and we want to help you see a new way of purchasing a vehicle that fits your budget and what you want and need. By positioning ourselves to find solutions, we can avoid the typical car salesman process and work to create a win-win scenario. That’s why we don’t have salespeople – we have Automotive Solution Providers (ASP’s) and we take it seriously – it’s NOT a gimmick. We work our car buying solutions around our customers’ wants and budgets to get a solution that lasts!